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General
What is Strongmb?
Strongmb is a bill payment and reseller platform in Nigeria where you can buy airtime, data, cable TV subscriptions, electricity tokens, betting top-up, and other supported digital services from one account.
Why do people call Strongmb one of the best reseller apps in Nigeria?
Users choose Strongmb because of stable service delivery, fast transaction processing, competitive pricing, simple dashboard experience, and responsive customer support.
How good is Strongmb customer care?
Our customer care team is available to help with failed transactions, wallet issues, service delays, account access, and general inquiries. You can reach us via [email protected] and include your transaction reference for faster resolution.
Payments & Funding
Which payment methods are available on Strongmb?
You can pay with virtual account transfer, regular bank transfer, and card payment, depending on available options on your dashboard at the time of transaction.
How do I fund my Strongmb account?
Go to your dashboard click fund account section, choose your preferred payment method, enter the amount, and complete the payment steps shown.
Are transactions completed in seconds?
Most transactions are processed in seconds. In rare cases, delays may happen because of provider downtime, network congestion, or pending confirmation from third-party service partners.
I funded my account but the balance did not update. What should I do?
Wait a few minutes and refresh your balance. If it still does not update, contact support with your transaction reference number and payment proof for immediate review.
Services
What services can I access on Strongmb?
You can access airtime, data, cable TV subscriptions, electricity payments, betting wallet funding/top-up, exam pins, and other supported bill services available on your dashboard.
Is Strongmb profitable for resellers?
Yes. Many resellers use Strongmb because of competitive pricing, repeat customer demand for daily utilities, and fast transaction delivery. Your profit depends on your pricing strategy, customer base, and transaction volume.
Do you support TV and cable payments?
Yes. You can pay for supported TV/cable services directly from your account by selecting your provider, entering your smartcard details, and confirming your package/payment.
I paid for a service but did not receive value. What should I do?
Check your transaction history first. If the transaction is successful but value is not received, contact support with the transaction ID/reference so we can investigate and resolve it quickly.
Account
How do you store my data and transactions?
We store account and transaction records securely for service delivery, dispute resolution, fraud monitoring, and legal compliance. Strongmb does not store users' full credit card data. Card processing is handled by licensed payment providers.
How do I reset my account password?
On the login page, click "Forgot Password", enter your registered email or phone number, and follow the reset instructions sent to you.
Can I change my registered phone number or email?
Yes. Go to your account settings and update your contact details. You may be required to verify the new email or phone number before the change takes effect.
How do I delete my account?
To delete your account, contact our support team at [email protected]. Please note that account deletion is permanent and cannot be undone.
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