Check for an incident
Look for updates affecting the service you’re using. Read the incident details for the latest information.
STRONGMB SERVICE STATUS
Stay informed.
Know what’s happening.
Check for service updates before retrying a payment or investigating an integration issue.
THE OFFICIAL SOURCE
Strongmb Status
See the latest published service status, incident updates and maintenance notices on our dedicated status page.
Open service statusOpens strongmb.statuspage.io in a new tab.Check your transaction
Service status does not confirm an individual payment. Review the transaction in your account before submitting another purchase.
Get help if needed
If the issue is not explained by a published update, send support your transaction reference and a description of what happened.
PAYMENT STILL PROCESSING?
Check the outcome before trying again.
A processing transaction may still complete. Keep its reference and check for an update. A timeout alone does not mean the payment failed.
Contact customer supportFOR DEVELOPERS
Verify with your reference.
Use an authenticated transaction lookup to confirm the outcome in your integration. Reconcile pending orders before retrying a purchase.
Read transaction verification guidanceThis page links to our official status service. It does not display a live health feed.